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For assistance with any cancellations, refunds or exchanges, please contact us via email at service@willport.com and/or via phone at +1 855-945-5778 (Toll Free) or +1 858-800-3827 (Direct).
Any funds held in the Dwolla account are held by Dwolla’s financial institution partners as set out in the Dwolla Terms of Service. You authorize WILLPORTtrust to collect and share with Dwolla your personal information including full name, date of birth, social security number, physical address, email address and financial information, and you are responsible for the accuracy and completeness of that data.
You understand that you will access and manage your Dwolla account through WILLPORT application, and Dwolla account notifications will be sent by WILLPORTtrust, not Dwolla. WILLPORTtrust will provide customer support for your Dwolla account activity, and can be reached at via https://willport.com/contact-us or email at service@willport.com.
For any fraudulent transaction or activity, please email at urgent@willport.com.
Dwolla’s Privacy Policy is available here.
You can read Plaid Privacy Policy at https://plaid.com/legal
We may change the format and content of the Site from time to time. You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis and at your sole risk.
Whilst we try to make sure that all information contained on the Site (other than any user-generated content) is correct, it is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information.
We make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content.
Some countries do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, meaning the above disclaimers and limitations may not apply to you.
We cannot and do not guarantee that any content of the Site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.
Use of your personal information submitted to or via the Site and the use of “cookies” is governed by our Privacy Policy.
Services and related Gifts may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the payment button on the checkout page.
We cannot guarantee the availability of all of the products listed on our Site.
After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number and your credit or debit card will be authorized (but no monies will be charged or debited) up to the total amount of your purchase. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us for a Service and related Gift. All orders are subject to acceptance by us and by your Recipient and provision to us of a delivery address. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the payment button you enter into an obligation to pay for the Service, postage and any other additional extras you have selected and added to your cart. All orders will be displayed in your WILLPORT “newsfeed” on the Site, as well as being confirmed in an email.
The contract between you and us in relation to the Services and related Gifts ordered (the “Contract”) will only be formed when we send you the WILLPORT email confirmation of the order.
Services are provided by our third-party suppliers; in exceptional circumstances, our suppliers may not be able to supply the purchased Services. In such cases, we will contact you directly to discuss sending an alternative or arranging for your monies to be repaid.
Subject to the following sentence, your order will be fulfilled by the delivery date set out in the Acceptance Confirmation or, if no delivery date is specified, then within 30 days after the date of the Acceptance Confirmation, unless there are exceptional circumstances. Some services made available on the Site may require a period of preparation and therefore delivery of these items may take longer than for our more standard items. You will be notified prior to purchase of the Service and related Gift that due to its customization requires a period of customization and that therefore the delivery will be longer, and you accept that delivery of this customized item maybe longer. Please contact us if you have any queries about delivery times on customized items.
Services may only be delivered to designated delivery addresses. If your Recipient’s delivery address is geographically remote, it is possible that we may not be able to deliver there. If that is the case, we will notify you and your recipient by email and offering you a refund for your Gift. Services such as flowers are physical deliveries and “Experience” packages are physical and electronic deliveries. Gift cards are only delivered electronically, and recipients will receive these Services on their “newsfeed” if they are a WILLPORT contact and/or by email. Electronic gift cards can also be redeemed from the recipients WILLPORT “newsfeed.”
We do our best to deliver on the exact date set in your calendar. However, for physical deliveries, like flowers, it is not possible to guarantee an exact time at which a delivery will take place.
It is the responsibility of your Recipient to confirm their exact delivery address. If the address is not correct so that delivery of the Service and related Gift cannot be made, we will not, in this instance, be responsible or liable for any failure to deliver the Gift.
To notify us of any changes to your delivery address your Recipient can contact us. Where a Gift has not already been dispatched, we will try to amend the delivery address; but this may not always be possible.
Services ordered will be at your Recipient’s risk from the time of delivery. Ownership of the Service and related Gift ordered will also pass to you on delivery, provided full payment of all sums due in respect of the Services, including any delivery charges, has been received.
The price of Services is as quoted on the Site from time to time. The price includes sales tax, or other charges as applicable. The price generally excludes delivery costs and any additional extras purchased by you at the point of sale, which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping cart.
Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Acceptance Confirmation.
The Site contains a large number of Services and it is always possible that, despite our best efforts, some of the Services listed on the Site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Services correct price is less than our stated price, we will charge you the lower amount. If a Services correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the Gift, or reject your order and notify you by email communication of such rejection.
Payment for all orders must be made by credit or debit card on the checkout page. We accept payment by most major credit and debit cards.
When you press the payment button, we will authorize your credit or debit card up to the total amount in your shopping cart. We will charge your credit or debit card once your Recipient has confirmed that they wish to receive the Service and related Gift and confirmed their address and we have sent you the Acceptance Confirmation.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.
Once the payment button is pressed and your order is submitted, as confirmed by the Acceptance Confirmation, your order cannot be canceled and, unless the Recipient declines the Service or does not accept the Service prior to the expiration of the 7 day time period, the Service will be fulfilled and your credit or debit card will be debited for the purchase and all other charges as provided herein.
The Recipient of the Service may return the related Gift if the retailer selling and delivering the Gift has a return policy that the Recipient is eligible to benefit from. Any such return policy will be enforceable only against the relevant retailer. WILLPORT assumes no responsibility or liability for such return policies or any returns you or a Recipient may seek.
If any Service and related Gift you order is damaged or faulty when delivered, you or the Recipient may have the legal right under some U.S. individual state laws to claim an exchange or refund, as appropriate, in accordance with your legal rights. If you or the Recipient believes a Service and related Gift was delivered damaged or faulty, you must inform us in writing, giving us your name, address, and order reference.
Other than as provided, there are no cancellations or returns of any orders or purchases.
Whilst we have taken reasonable steps to depict Services and related Gifts as accurately as possible through the photographs and other images featured on the Site, the detailing (such as color) you see on-screen will depend on your phone or other device and, as such, may not exactly reflect the actual detailing of a Service and related Gift when you receive it.
Any information on the Site regarding sizing of Gifts is included as a guide only. If you are in any doubt as to the size of any Gift you require, we recommend that you contact us prior to placing an order.
Nothing in these terms and conditions shall limit or exclude our liability to you:
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM WILLPORT OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, WILLPORT, ITS PROVIDERS, ITS LICENSORS (AND THEIR RESPECTIVE SUBSIDIARIES, AFFILIATES, AGENTS, DIRECTORS, AND EMPLOYEES) DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SITE WILL MEET YOUR REQUIREMENTS; THAT THE SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD.
WILLPORT DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SITE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY HYPERLINKED WEBSITE OR SITE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WILLPORT WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SITES.
YOU ACKNOWLEDGE THAT WILLPORT IS NOT THE MANUFACTURER, DISTRIBUTOR, SUPPLIER OR RETAILER OF ANY OF THE PRODUCTS LISTED ON OUR SITE AND AS A RESULT WE HAVE NO LIABILITY WHATSOEVER FOR ANY PRODUCT DEFECTS, FAILURE OF A PRODUCT TO OPERATE IN ACCORDANCE WITH OR CONFORM TO ANY SPECIFICATIONS OR REQUIREMENTS OR PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY THE USE OF A PRODUCT. THE ONLY WARRANTY PROVIDED IN CONNECTION WITH ANY PRODUCT (IF ANY) ARE THOSE PROVIDED BY THE MERCHANT OR MANUFACTURER AND ANY CLAIMS IN CONNECTION WITH SUCH WARRANTIES MUST BE ADDRESSED DIRECTLY WITH THE MERCHANT OR MANUFACTURER.
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WILLPORT SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY MERCHANT OR USER OF THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WILLPORT, ITS PROCESSORS, SUPPLIERS OR ITS LICENSORS (OR THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS AND EMPLOYEES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, INABILITY TO USE, OR UNAVAILABILITY OF THE SITE. UNDER NO CIRCUMSTANCES WILL WILLPORT BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SITE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WILLPORT AND ITS PROCESSORS (AND THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, AND EMPLOYEES) ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SITE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SITE; AND/OR (VII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL WILLPORT, AGENTS, SUPPLIERS, OR LICENSORS (OR THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, AND EMPLOYEES) BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT OF FEES EARNED BY US IN CONNECTION WITH YOUR USE OF THE SITE DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WILLPORT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
YOUR PAYMENTS ARE NON-REFUNDABLE EXCEPT AS EXPRESSLY PROVIDED IN APPLICABLE POLICIES.
BY PROVIDING INFORMATION FOR A PAYMENT METHOD, YOU AUTHORIZE WILLPORT OR ITS AGENTS TO CHARGE THE PAYMENT METHOD FOR: (A) AMOUNTS DUE FOR PURCHASED ITEMS; (B) ANY AND ALL APPLICABLE TAXES; AND (C) ANY OTHER CHARGES INCURRED IN CONNECTION WITH YOUR USE OF THE SERVICES.
IF YOU ARE A CALIFORNIA RESIDENT YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, AND THAT IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.” IF YOU ARE NOT A CALIFORNIA RESIDENT, YOU WAIVE YOUR RIGHTS UNDER ANY STATUTE OR COMMON LAW PRINCIPLE SIMILAR TO SECTION 1542 THAT GOVERNS YOUR RIGHTS IN THE JURISDICTION OF YOUR RESIDENCE.
IF YOU ARE A NEW JERSEY RESIDENT, THIS SECTION DOES NOT APPLY TO PREVENT A RIGHT TO RECOVER CERTAIN DAMAGES (INCLUDING PUNITIVE DAMAGES) WHERE A HARMED PERSON PROVES WITH THE REQUIRED EVIDENCE THAT THE HARM SUFFERED WAS THE RESULT OF THE DEFENDANT’S “ACTS OR OMISSIONS AND SUCH ACTS OR OMISSIONS WERE ACTUATED BY ACTUAL MALICE OR ACCOMPANIED BY A WANTON AND WILLFUL DISREGARD OF PERSONS WHO FORESEEABLY MIGHT BE HARMED BY THOSE ACTS OR OMISSIONS.” SIMILARLY, THIS SECTION DOES NOT LIMIT TORT LIABILITY UNDER NEW JERSEY LAW RESULTING FROM WILLPORTS OWN INTENTIONAL OR RECKLESS CONDUCT.
SOME JURISDICTIONS DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, MEANING THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU.
These terms and conditions shall be governed by the laws of the State of Delaware without regard to conflicts of law principles.
YOU AGREE THAT ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF, OR RELATING TO YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION THE SITE, ANY PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY OR THROUGH THE SITE, THESE TERMS, OR CONTENT (A “DISPUTE” AS DEFINED BELOW) SHALL BE RESOLVED ONLY BY FINAL AND BINDING, BILATERAL ARBITRATION.
Any dispute or claim relating in any way to your use of the Site, or in respect of any Services and related Gift sold or received through WILLPORT will be resolved by binding arbitration. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the terms of these Conditions of Use as a court would. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent or to our address. The American Arbitration Association (“AAA”) rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in-person and/or at a mutually agreed location. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. This Arbitration Agreement will survive the termination or expiration of these Terms or your relationship with WILLPORT. If for any reason a claim proceeds in court rather than in arbitration, for any reason, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL. We also both agree that you or we may bring suit in court to enjoin infringement or other misuses of intellectual property rights.
You may not transfer or assign any or all of your rights or obligations under any Contract.
All notices given by you to us must be given in writing to the address set out at the end of these terms and conditions. We may give notice to you at either the email or postal address you provide to us when placing an order.
If we fail to enforce any of our rights, that does not result in a waiver of that right. If any provision of these terms and conditions is found to be unenforceable, all other provisions shall remain unaffected.
These terms and conditions may not be varied except with our express written consent.
These terms and conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of any Contract. We are required by law to advise you that Contracts may be concluded in the English language only and that no public filing requirements apply.
The Site may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of, or association with, their operators or promoters.
Please submit any questions you have about these terms and conditions or any problems concerning the Site by contacting us via our website https://willport.com/ or email at policy@willport.com and/or via phone at +1 855-945-5778 (Toll-Free) or +1 858-800-3827 (Direct) or write to us at:
WILLPORT Holdings, Inc
1645 Village Center Circle
Suite 200
Las Vegas, Nevada 89134
